Deployment in Microsoft Dynamics CRM 2016

FECHA INICIO:
26/09/2016
FECHA FIN:
28/09/2016
HORA INICIO:
09:00 h
HORA FIN:
15:00 h
LUGAR:
Barcelona
REFERENCIA:
MOC 80736
  • PERFIL

    Dirigido a profesionales con una comprensión básica de Dynamics CRM 2015

  • OBJETIVOS

    • Introducción a Microsoft Dynamics CRM 2016







    • Manejo de Microsoft Dynamics CRM 2016 Suscripciones, instancias y Actualizaciones







    • Los servicios en línea relacionados







    • Microsoft Dynamics CRM para Outlook







    • Configurar los dispositivos móviles







    • Gestión de correo electrónico







    • Sincronización del lado del servidor

  • TEMARIO

    Module 0: Course Introduction


    Module 01: Getting Started

    • Accessing CRM Online

    • Licensing Plans

    • Plan a Deployment

    • Import Data


    Module 02: Manage Online Subscriptions

    • Sign-up for a Subscription

    • Manage Users

    • User Account Synchronization

    • Microsoft Online Services Administrative Roles


    Module 03: Manage Online Instances

    • Overview of Instances

    • Administer Instances

    • Tenant Considerations

    • Manage Storage

    • Manage Administrative Email Notifications


    Module 04: Manage Online Updates

    • CRM Online Update Policy

    • Approve Updates to CRM Online


    Module 05: Related Online Services

    • Exchange, Social Engagement and Marketing

    • Parature, Yammer and SharePoint

    • OneNote

    • Telephony

    • Office 365 Groups

    • Office Delve

    • OneDrive for Business


    Module 06: CRM for Microsoft Office Outlook

    • Overview of CRM for Outlook

    • Configure CRM for Outlook

    • Synchronized Fields


    Module 07: Configure mobile devices

    • Mobile Device Apps

    • Configure Entities for Mobile

    • CRM App for Outlook


    Module 08: Email Management

    • Email Processing Options

    • Email Tracking and Correlation

    • Mailbox Monitoring

    • Synchronization Methods

    • Mailbox Records


    Module 09: Server-Side Synchronization

    • Overview of Server-Side Synchronization

    • Configure Server-side Synchronization

    • Set up a Forward Mailbox

    • Test Email Configuration


    Module 10: What Next?

    • Customizations

    • Customization Tactics

    • Resources